Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BGWhen you need insurance, Kate is the insurance agent you'll be glad you...Bojack G., Reisterstown, Maryland
“When you need insurance, Kate is the insurance agent you’ll be glad you contacted! Professional, attentive and personable- she’s the best!”
- JFExtremely helpful, quick to answer all my questions, very personable, easy toSykesville, MDCustomer since Mar 2020
“Extremely helpful, quick to answer all my questions, very personable, easy to talk to.”
- OLMy car was involved in an accident and Maerten Insurance Group ensuredOwings Mills, MDCustomer since Dec 2019
“My car was involved in an accident and Maerten Insurance Group ensured compensation went smoothly. I was very impressed and ready to stick with Erie..”
- RRBen Citroni of the Erie/Maerten Insurance Group paid close attention to what IReisterstown, MDCustomer since Mar 2021
“Ben Citroni of the Erie/Maerten Insurance Group paid close attention to what I really needed. Ben wasn’t pushy, was there when I asked tons of questions, and took the time to explain all my home and auto insurance coverage. The rates I received were fantastic. I was with another company for over 10 years and my rates kept going up for no apparent reason and I decided to look for another insurance company. I read good things online about Erie Insurance and decided to include them on my search for home and auto insurance. I was not disappointed. Erie and the Maerten Insurance Group were by far the best Insurance company I have ever come across. Don’t take my word for it, reach out to this group and you will see what I am talking about. Thank you Ben for allowing me to be part of the Erie and Maerten Insurance Group. ”
- BCResponsive, efficient, and effective. Ben made the entire process easy andOwings Mills, MDCustomer since Jul 2020
“Responsive, efficient, and effective. Ben made the entire process easy and straight forward which was great.
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- PRKate provides great customer service explains the product well and was thereReisterstown, MDCustomer since Jun 2020
“Kate provides great customer service explains the product well and was there when we needed her”
- KPMy agent searched and got me the best premium for both my auto and home andAnonymous, Hampstead, MDCustomer since Feb 2020
“My agent searched and got me the best premium for both my auto and home and saved me a ton of money. Anything I ask for I was always given right away
Best customer service and very helpful.” - SRKnowledgeable - understands needs -friendly- always there to answer questionsUnion Bridge, MDCustomer since Oct 2020
“Knowledgeable – understands needs -friendly- always there to answer questions quickly”
- LRKate and her team is very professional. They offer a really great service. KateRandallstown, MDCustomer since Nov 2019
“Kate and her team is very professional. They offer a really great service. Kate is very attentive to my needs when I call her and always has patience.. ”
- SGKate's immediate response and quotes answered all my questions which made theReisterstown, MDCustomer since May 2020
“Kate’s immediate response and quotes answered all my questions which made the car-buying process so much easier.
She seems like a dedicated professional and I urge everyone I know to contact her for thier insurance needs!” - GMReisterstown, MDCustomer since Sep 2024
“Always there to help with any insurance related questions. Even if not my insurance. Much appreciated
” - GGoogleUser, Reisterstown, Maryland
“Fast quotes and processing.
But need to see what will be the premiums at renewal.” - DHOwings Mills, MDCustomer since Oct 2019
“Always answer questions and get the best items for clients. If you leave a message, someone gets back to you quickly.”
- RYAnonymous, Owings Mills, MDCustomer since Feb 2024
“Well. Hello again. As I have Said. The moment I met you.. I simply fall in love with you. !!. And I wish I would’ve met you in 2000-2010 !! Then All was different .. I Know I am FUNNY. BUT SOMETHING INSIDE SAID. YES Rafi. She is the one in all things. But. I Have Done this also. Gave you more than 5-6 people . How many your sign I don’t know, but I think a few. But this is what I’m talking about if I would’ve met you decade or 2. Ago. If you were in business at the. I have no doubt I would’ve Got you 100.-200 or More. Costumers from service or work. Because my power at the time was very big.. mean. Know A lot .and people took me as very smart and he know everything in business and Math !!! Ok . thanks.
This must be another agent from this company involved because I ask more than 20 to 30 people the past year 80% an app said they have your insurance by another guy. I don’t know who it is. Or person. ” - JROwings Mills, MDCustomer since Dec 2025
“I liked the quick follow up after my first inquiry, I didn’t receive call backs from any of the other insurance groups that I sent queries to. I appreciated that Ben took his time answering questions without using high pressure sales tactics. To sum it all up, patient courteous service while walking me through all of the options really exemplified my experience with Maerten Insurance Group. ”