Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- BGWhen you need insurance, Kate is the insurance agent you'll be glad you...Bojack G., Reisterstown, Maryland
“When you need insurance, Kate is the insurance agent you’ll be glad you contacted! Professional, attentive and personable- she’s the best!”
- JFExtremely helpful, quick to answer all my questions, very personable, easy toSykesville, MDCustomer since Mar 2020
“Extremely helpful, quick to answer all my questions, very personable, easy to talk to.”
- OLMy car was involved in an accident and Maerten Insurance Group ensuredOwings Mills, MDCustomer since Dec 2019
“My car was involved in an accident and Maerten Insurance Group ensured compensation went smoothly. I was very impressed and ready to stick with Erie..”
- RRBen Citroni of the Erie/Maerten Insurance Group paid close attention to what IReisterstown, MDCustomer since Mar 2021
“Ben Citroni of the Erie/Maerten Insurance Group paid close attention to what I really needed. Ben wasn’t pushy, was there when I asked tons of questions, and took the time to explain all my home and auto insurance coverage. The rates I received were fantastic. I was with another company for over 10 years and my rates kept going up for no apparent reason and I decided to look for another insurance company. I read good things online about Erie Insurance and decided to include them on my search for home and auto insurance. I was not disappointed. Erie and the Maerten Insurance Group were by far the best Insurance company I have ever come across. Don’t take my word for it, reach out to this group and you will see what I am talking about. Thank you Ben for allowing me to be part of the Erie and Maerten Insurance Group. ”
- BCResponsive, efficient, and effective. Ben made the entire process easy andOwings Mills, MDCustomer since Jul 2020
“Responsive, efficient, and effective. Ben made the entire process easy and straight forward which was great.
”
- PRKate provides great customer service explains the product well and was thereReisterstown, MDCustomer since Jun 2020
“Kate provides great customer service explains the product well and was there when we needed her”
- KPMy agent searched and got me the best premium for both my auto and home andAnonymous, Hampstead, MDCustomer since Feb 2020
“My agent searched and got me the best premium for both my auto and home and saved me a ton of money. Anything I ask for I was always given right away
Best customer service and very helpful.” - SRKnowledgeable - understands needs -friendly- always there to answer questionsUnion Bridge, MDCustomer since Oct 2020
“Knowledgeable – understands needs -friendly- always there to answer questions quickly”
- LRKate and her team is very professional. They offer a really great service. KateRandallstown, MDCustomer since Nov 2019
“Kate and her team is very professional. They offer a really great service. Kate is very attentive to my needs when I call her and always has patience.. ”
- SGKate's immediate response and quotes answered all my questions which made theReisterstown, MDCustomer since May 2020
“Kate’s immediate response and quotes answered all my questions which made the car-buying process so much easier.
She seems like a dedicated professional and I urge everyone I know to contact her for thier insurance needs!” - JHAnonymous, Reisterstown, MDCustomer since Oct 2025
“I found my experience very professional. All of my questions were answered and made my decision to move my insurance to Maerten Insurance Group an easy decision. I felt confident that I was making the right decision. The friendliness, professionalism and caring interaction made me very comfortable.”
- MEAnonymous, Owings Mills, MDCustomer since Dec 2025
“Benjamin was very helpful and accommodating. I was with State Farm for 50 years and overpaying for my insurance. Ben shopped the companies and made it easy for me to switch to Erie. Ben has great customer service and communicated the options clearly.
Thanks for your services you offer.
Michael Epstein” - JSAnonymous, Owings Mills, MDCustomer since Dec 2024
“Great experience in getting insurance coverage to meet my requirements. Kate was extremely helpful in recommending and reviewing best options! ”
- NBAnonymous, Owings Mills, MDCustomer since Jan 2025
“Did the work for us in finding the most inexpensive policy. ”
- TSAnonymous, Reisterstown, MDCustomer since Nov 2025
“Extremely polite and professional and saving over 8 hundred dollars a year also is a great benefit! ”