Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- PPAnonymous, Reisterstown, MDCustomer since Jan 2023
“I love that I’m not on hold for excessive amounts of time and that I can speak with a REAL person that is knowledgeable, patient, and courteous.”
- KHAnonymous, Sykesville, MDCustomer since Feb 2023
“Kate goes above and beyond to help in anyway that she can to make sure all of our needs are met. We are always comfortable calling her help. She is always kind, caring, and professional. She never rushes thru a conversation and does her best to answer all of our questions and address all of our concerns. We love her and can’t imagine working with anyone else.”
- COHampstead, MDCustomer since Jun 2025
“Thank you so much for always being there for me when I have questions and all the work you put into what you do. I really appreciate you all so much!”
- SKAnonymous, Owings Mills, MDCustomer since Dec 2022
“Always great customer service. Can count on them to assist with questions and concerns. ”
- WHAnonymous, Upperco, MDCustomer since Apr 2024
“You are always ready with an answer to all my questions. This is very personable and easy to work with. ”
- KRAnonymous, Reisterstown, MDCustomer since Sep 2022
“Great customer service and response times are quick. We usually deal with Ben and has bee great at explaining our coverages as my family and have lots of questions and repeat questions. He is always happy to reiderate.”
- NBAnonymous, Forest Hill, MDCustomer since Mar 2021
“Kate & her team are always a huge help with any questions I may have, or changes needed within my policies! I’ve been with Maerten insurance for almost 5 years now, and have recommended them to several other companies in my area. They have played an important role in our businesses success! ”
- KHAnonymous, Sykesville, MDCustomer since Feb 2023
“Helped me find a more affordable plan, answered all of my questions and addressed all of my needs. ”
- MMAnonymous, Ellicott City, MDCustomer since Aug 2020
“Kate is very responsive, understanding, and always finds a way to not only meet my expectations but exceeds them.
Highly recommended!”
- LBAnonymous, Windsor Mill, MDCustomer since Aug 2023
“Kate and Danielle are so nice and friendly”
- PDAnonymous, Finksburg, MDCustomer since Dec 2021
“excellent customer service, ”
- RYRana Y., Reisterstown, Maryland
“Ben was very caring and polite. He was very helpful with finding me a great rate.Awesome attitude 😊”
Emily G., Reisterstown, Maryland“I’ve known Kate Maerten for a few years now and she is the best.
Great service, the right coverages and great rates. She is a ‘go-to’ person.”- LALeisa A., Reisterstown, Maryland
- Jessica F., Reisterstown, Maryland
“Not only did they save me a lot of money, I like that I can talk to the same person anytime I have any issue or question. Also I like feeling like I can ask any question anytime and have a response in no time. The customer service is top tier!”
